RingCentral Introduces Device as a Service to Simplify Room, Video, Phone, and Contact Center Hardware Provisioning

RingCentral Introduces Device as a Service to Simplify Room, Video, Phone, and Contact Center Hardware Provisioning

BELMONT, Calif.–(BUSINESS WIRE)–RingCentral, Inc. (NYSE: RNG), a leading global provider of enterprise cloud communications, video conferencing, collaboration and contact center solutions, today announced its new offering Device as a Service (DaaS) that enables businesses to easily source and deploy phone, video, rooms, and contact center hardware from leading vendors including Logitech, Poly, Jabra, and Yealink. At a low upfront cost with streamlined sourcing from a single vendor, predictable recurring pricing, easier device management and software upgrades, DaaS makes it easy for customers to complement their RingCentral MVP, Rooms or Contact Center solutions. with the right hardware options.

As hybrid working becomes a priority for many organizations, RingCentral makes it easier for organizations to transform their office spaces into dynamic video environments. DaaS extends RingCentral Video and Rooms offerings and enables customers to have the same great video experience in a conference room that they already have in a home office or on the go. With DaaS, meeting room participants will now have access to the latest hardware, allowing them to connect faster and collaborate more effectively wherever they choose to work.

“With access to hardware options from leading partners, RingCentral customers can ensure they are delivering the best communications experiences to everyone in their organization,” said Michael Helmbrecht, vice president of management. video products at RingCentral. “The technology needed to power the hybrid workplace, whether people are at home or in the office, is changing rapidly. In an environment where employee interaction has changed dramatically, it is important to have access to the latest hardware and software quickly and affordably. By collaborating and partnering with some of the most trusted hardware partners in the industry, we can help our customers deploy the right hybrid workplace solutions that ensure employees feel seen and heard, no matter where they work.

Key Benefits of Using RingCentral Device as a Service™

As devices age, they become prone to failure, leading to downtime or additional costs when new upgraded equipment is needed. DaaS gives customers more flexibility by outsourcing device management responsibilities and helping customers with a cost-effective way to acquire the latest hardware. Other benefits include:

  • Low initial deployment cost With a new monthly pricing structure, RingCentral Device as a Service enables customers to extend the reach of the latest video and voice communications to all employees at a lower cost. Customers can now avoid large up-front investments to get the hardware they need, then convert the extra budget into other more strategic IT investments.
  • Streamline purchasing, fulfillment and support – With RingCentral Device as a Service, customers will have peace of mind knowing that a single vendor handles all of their hardware needs, from shipping to service and recovery. If any piece of hardware has issues, RingCentral will help you troubleshoot or replace it, ensuring customers won’t be offline for long.
  • Easy upgrades to the latest hardware – Historically, companies have had to make large investments from multiple vendors in order to source hardware systems directly, often resulting in complex maintenance contracts and laborious upgrade cycles. With RingCentral Device as a Service, you no longer have to wait for a product to reach the end of its life cycle. When hardware partners release new features that complement existing software, customers can quickly upgrade to the latest equipment.
  • Options from major hardware vendors – With a broad ecosystem of choice at their fingertips, RingCentral customers can select their favorite devices from leading hardware vendors including Logitech, Poly, Jabra, and Yealink. These include headsets (often used with RingCentral Contact Center) and video conferencing hardware (often used with RingCentral Rooms).

“With Device as a Service, RingCentral customers from SMBs to midsize businesses can now easily deploy hardware at a lower upfront cost. By purchasing hardware with RingCentral, customers will no longer have to worry about processing with multiple vendors for their hardware needs. This will save time and streamline purchasing,” said Diane Myers, principal analyst for Metrigy, an independent research firm.


RingCentral Device as a Service (DaaS) is now available for US-based customers. For more information, visit the RingCentral DaaS page. Products include headsets ranging from a low monthly cost of $3.50 to $18.50 per month, and RingCentral Rooms™ video hardware ranging from $96.00 per month to $336.00 per month for larger RingCentral Rooms devices.

About Ring Central

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based communications and contact center solutions for enterprises, based on its powerful global Message Video Phone (MVP®) platform. More flexible and cost-effective than the legacy PBX and on-premises video conferencing systems it replaces, RingCentral enables modern mobile and distributed workforces to communicate, collaborate and connect through any mode, any device and anywhere. RingCentral offers three key products in its portfolio, including RingCentral MVP™, a Unified Communications Platform as a Service (UCaaS) including team messaging, video conferencing and cloud phone system; RingCentral Video®, the enterprise video conferencing solution with team messaging that enables Smart Video Meetings™; and RingCentral Contact Center™ solutions. RingCentral’s open platform integrates with leading third-party business applications and allows customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

© 2022 RingCentral, Inc. All rights reserved. RingCentral, Message Video Phone, MVP, RingCentral MVP, RingCentral Video, RingCentral Contact Center, RingCentral Device as a Service, RingCentral DaaS, RingCentral Rooms, Smart Video Meetings and the RingCentral logo are trademarks of RingCentral, Inc.

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